Box Office Hours
Youkey Theatre Seating Map
Jenkins Arena "In the Round" Seating Map
Jenkins Arena "End Stage" Seating Map
Box Office opens 2 hours prior to most ticketed events.
What Payment Methods do you accept?
We accept Cash, Major Credit Cards (Visa, Mastercard, American Express, Discover) and personal checks.
*Checks are accepted with a valid driver's license up to two weeks prior to show date.
How can I purchase tickets?
Purchase tickets in advance at The Lakeland Center Box Office during regular business hours or the day of a show.
The Box Office opens 3 hours prior to show time.
Call the Box Office during regular business hours.
After regular business hours, call our 24-hour ticketing line at 888-397-0100.
Purchase tickets online on our site or on www.tickets.com
For Group Sales (10 or more tickets), call 863-834-8137.
Lakeland Center Subscription Packages can only be purchased through The Lakeland Center Box Office and will be available soon. Call 863-834-8111 or visit The Lakeland Center Box Office. Single ticket purchases for Broadway and Entertainment Series performances can be made online, by phone or in person at a later on-sale date.
How can I get my tickets delivered to me?
There are four primary methods of ticket delivery:
Pickup: You may choose to pick up your tickets in person at any time during regular business hours. Please indicate "Will Call" if purchasing online. This option is FREE to all customers!
Email: We can email your tickets directly to your inbox, allowing you to print turnstile-ready tickets at your convenience! This option is FREE to all customers!
Will Call: The evening of the performance, bring your ID to one of the Box Office windows to retrieve your tickets. This option is FREE to all customers!
Mail: We will send your tickets to you through the mail. This option incurs a $5 charge. Mail option is unavailable if tickets are purchased two weeks or less before the show.
Do you have accommodations for disabled guests?
Yes! The Lakeland Center is compliant with the Americans with Disabilities Act (ADA). Assisted listening devices are available for Youkey Theatre performances on a first come, first served basis. For seating accommodations, please contact the box office 863-834-8111.
Do I have to purchase a ticket for my child?
Do your tickets included services charges or convenience fees?
All children ages 2 and over must have a ticket. Children under 2 may still enjoy a performance, but they must be seated on a parent's or guardian's lap. PLEASE NOTE: Ticketing policies for children vary for each performance. Please check the event's ticketing policies before purchasing.
I have a group that would like to come to a performance.
The Lakeland Center LOVES groups! There are great discounts available for groups of 10 or more to many of our performances. For more information, call 863-834-8137.
Tickets purchased are typically subject to a per ticket charge, and in many cases, delivery prices will also be charged.When we quote a price for you over the phone or in person, these charges are already included in your price. Service charges cover all the costs that allow The Lakeland Center to provide you multiple ways to purchase Tickets. Service Charges also help us to provide the services to guarantee the refund of the base cost of your ticket(s) due to show or event cancellation. Service charges are non-refundable. Please call us anytime to get complete pricing information. Purchasing tickets online or through the 24-hour ticketing service may incur additional charges.
What is your refund policy?
The Lakeland Center's policy is that no refunds are offered, except for cancelled performances. For more information, contact The Lakeland Center Box Office at 863-834-8111.